ADMINISTRATION

This role is responsible for providing information and referrals to residents, visitors, team members and prospective clients in a positive, service-oriented manner. They must possess excellent written and verbal communication skills. They must possess basic clerical skills, typing, filing, light bookkeeping and be able to work in an environment with multiple interruptions. The position requires a pleasant nature, willingness, and desire to work with older adults.

The executive director’s job is to enhance the human spirit of the residents, families, associates, and the community at large. This is accomplished by managing the day-to-day operations of the community, achieving high resident and associate satisfaction, ensuring high-quality resident care/services are provided, creating a culture in the community that reinforces and lives our mission each and every day, ensuring compliance with applicable state and federal requirements, generating respect in the community for the community, ensuring smooth operation of the community and generating the projected profit for the company by achieving and maintaining maximum occupancy of the community.

The Sales and Marketing Director is responsible, under the Executive Director’s supervision, for achieving high resident occupancy by generating community activities, tours, prospective resident follow-up, etc. The Sales and Marketing Director must be self-motivated, organized and professional. They must diligently and conscientiously devote full and exclusive time and attention, and best efforts to job responsibilities.

Demonstrates judgment and sound discretion consistently, ensuring complete/full occupancy of the facility at the earliest time possible.